Refund policy

We sell living plants, so we handle problems with replacements rather than returns.

Arrived damaged or dead. Message us within 24 hours of delivery with photos of the box and the plants as they arrived. We'll send a replacement. If we can't replace the same plant, we'll offer a comparable one or store credit. We can't help once a plant has been repotted or if we hear about it several days after delivery.

Changed your mind. You can cancel any time before your order ships for a full refund. Once a plant has shipped it can't be returned.

Merch. Unworn merch can be returned within 30 days for a refund of the item price. Message us first and we'll send instructions.

Refunds. When a refund is issued, it goes back to the original payment method within 5-10 business days.